Privacy policy.

What we collect when you shop with us, why we collect it, and what you can ask us to do with it.

Last updated: August 29, 2026

This policy explains what we collect when you visit torchofheavencandle.com or place an order, why we collect it, and what choices you have.

What we collect

Order information. Your name, email, shipping and billing address, phone number, and what you bought.
Payment information. Card payments are processed by our payment provider. We receive a confirmation and the last four digits — we never see or store your full card number.
Contact information. Anything you send us through the contact form or by email.
Usage information. Basic analytics about pages visited, device type, and how you found us.

How we use it

To process, pack, and ship your order, and to handle returns.
To send order confirmations, shipping notices, and replies to your questions.
To send marketing email, only if you asked for it. Every one has an unsubscribe link.
To detect fraud and keep the store working.

Who we share it with

We do not sell your personal information. We share only what is needed with the services that run the store: our ecommerce and payment providers, shipping carriers, and email provider. Each handles your data under its own agreement with us. We may also disclose information if the law requires it.

Cookies

We use cookies to keep your cart working, remember preferences, and measure traffic. You can block cookies in your browser settings, though parts of the store may stop working correctly if you do.

How long we keep it

Order records are kept as long as needed for accounting and tax purposes. Marketing contacts are kept until you unsubscribe.

Your choices

Unsubscribe from marketing email at any time using the link in the email.
Ask us for a copy of the information we hold about you.
Ask us to correct or delete your information, subject to records we are required to keep.

Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. Write to us and we will handle the request.

Children

This store is not directed at children under 13, and we do not knowingly collect their information.

Changes

If this policy changes, the updated version will be posted here with a new date.

Contact

Questions about this policy: [email protected], or write to Rosie Creations, INC, Baldwin, NY 11510.

Important: this is a plain-language template, not legal advice. Have it reviewed by a lawyer in your jurisdiction, and make sure it matches what your store, analytics, and email tools actually do before you publish it.